Hi. We investigated this case and we found that you received the email with the code and and opened it once. As I understand this issues is not actual now. Right?

I only can recommend you try to complete remove Firework and install it again. You should be ready to lost all active sessions.

Looks like it is a bug of a platform which Firework use (NW.js). We understood that we can't to catch and fix such bugs. Now we are working on the platform replacement. Please be patient. 😐

Hi Jarno. We wholeheartedly wish to add extention's feature as soon as possible. Unfortunately, it requires deep modification to change Firework's technology platform. We are moving in this direction, but we cannot give accurate predictions when it will work.

Thank you for you idea and your support.🙇🏻‍♂️

We see that you are using Firework Pro now. Maybe your Firework was n Free a few second after the bought.

Do you have the issue now? 

Hi Barry. We started investigation of your issue. I will inform you here soon.

Hi Brine. Do you use Windows? May be it occurs because of your Google security settings. Google fights with "wild" browsers like Firework. Please try to log in with other account and tell me what's happens. Our Google accounts works fine. 🤷🏻‍♂️

It looks like your administrator has prevented you from logging in twice. Google is trying to infringe on the rights of any other browser. We were able to work around this as much as possible, but such problems still arise. Sometimes enabling two-factor authentication helps. 🤷🏻‍♂️ At the current time we are working on Firework migration on modern engine, it should be help with issues like this.

Thank you for your question. I don't know how to fix it now. McAfee does not conflict with Firework, maybe the reason in specific environment. You can try to disable McAfee during Firework installing. Anyway we are going to investigate it.

Леонид, приношу извинения за поздний ответ. Нас мало и недавно от нас ушла часть команды разработки, пришлось разбираться с получившимися проблемами. Описанные проблемы — часть устаревшего движка, что мы используем. Последние 3 месяца текущий Firework не развивался, мы переводили его функциональность на новый движок, который исправляет все эти проблемы. К сожалению, ведущая часть команды покинула нас не завершив эту задачу, потому планы по запуску этого крупного обновления сдвигаются. Если хотите как-то поддержать нас, купите Firework Pro за 1 $ в месяц. Спасибо, что пользуетесь нашим продуктом. 

Леонид, привет. Напишите, пожалуйста, модель мыши. Изучим как её клавиши существуют в системе.