Not a bug
PDF Won't preview in Outlook / Office 365
Francis 5 years ago • updated by Timur Bakhtiyarov 5 years ago • 3
Using the outlook app in office 365, preview of PDF files returns : "An error occurred while the document preview was being created. Please try again later."
Customer support service by UserEcho
Hi Francis! We can't reproduce this error. Maybe it's problem of the PDF-file. If this file is not secure, can you send it to us?
Hello Timur, It was all PDF files that would give the same error, but worked in Firefox. (Excel for example were ok). But after a refresh this morning they are all working in bot Firework and Firefox. Sorry for the inconvenience.
It's good Francis, and if this behaviour occurs again, tell us. Thanks for the feedback!