1. Common
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0
Not a bug

Bought monthly subscription. Did not activate.

Larry 3 years ago • updated by Alexey Fedorov 3 years ago • 2

I recently installed the program, went to buy it and it didnt apply it to my account. I can show the paypal receipt and everything for it. (Nappleguy6@gmail.com is my email if needed).

Answer

Answer
Not a bug
Alexey Fedorov 3 years ago

We see that you are using Firework Pro now. Maybe your Firework was n Free a few second after the bought.

Do you have the issue now? 

GOOD, I'M SATISFIED
Satisfaction mark

The email just arrived a bit late, took awhile to receive it.

Satisfaction mark by Larry 3 years ago
Under review
Alexey Fedorov 3 years ago

Hi Barry. We started investigation of your issue. I will inform you here soon.

Answer
Not a bug
Alexey Fedorov 3 years ago

We see that you are using Firework Pro now. Maybe your Firework was n Free a few second after the bought.

Do you have the issue now? 

Customer support service by UserEcho